Refunds

Refund Policy.

Try the free plan before upgrading. Paid purchases have no voluntary refund guarantee; your statutory rights still apply.

Last updated: 9 October 2026

No voluntary money-back guarantee

For new purchases made after this policy was published on 9 October 2026, monthly, yearly and Lifetime payments are final, except where applicable law requires a refund. We do not offer voluntary refunds for a change of mind. Please use the free plan to check that Wassender meets your needs before paying.

Your statutory rights

Nothing in this policy limits rights you have under applicable consumer law, including any applicable cancellation, withdrawal or refund rights. Purchases made before this policy was published retain the refund terms offered at the time of purchase.

Payment problems and statutory refunds

Message us via our contact page with your account email and payment reference if there is a payment problem or you wish to exercise a statutory right. Approved refunds are returned through the original payment method.

What happens to access

When a payment is refunded, paid access associated with that payment ends and your account returns to the free plan.

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