Privacy

Your data, treated like our own.

What the Wassender extension and service collect, why, and your choices. Operated by Genoun.

Last updated: 1 October 2026

THE SHORT VERSION

Everything important in 30 seconds.

  • Your spreadsheets and drafts stay in your browser — never uploaded.
  • We store your account, message counts and delivery reports — only what the service needs.
  • We never read your chats, never sell data, never advertise.
CHROME PERMISSIONS

Why Wassender needs access.

Storage and unlimited storage: Wassender saves campaign drafts, imported contact data, Autopilot rules, settings, opt-out entries and local campaign history in Chrome extension storage. The unlimitedStorage permission lets Chrome store larger working datasets without its standard extension storage quota interrupting your work. This permission does not send your local data to our servers.

WhatsApp Web access (web.whatsapp.com): Wassender runs its panel inside WhatsApp Web so you can prepare and send messages from your own signed-in session, manage campaigns and use Autopilot features.

Wassender API access (api.wassender.genoun.com): The extension connects to our service for sign-in, plan allowance checks, account templates and delivery reports. Information sent for these features is described below.

Optional connected features

Cloud backup is off until you enable Sync in Account. When enabled, opt-out entries (including phone numbers), Autopilot rules and message templates, safety settings and recent campaign history are uploaded to your account, scoped to your WhatsApp number. Runnable schedules, sequences and attachments stay on their originating device. Turning sync off stops future uploads.

Integrations stores messages and recipient numbers supplied through your API key until your extension processes them. Signed webhooks notify the endpoint you configure about sending results and reply attribution; reply text stays on your device. Google Sheets import requires a sheet shared with anyone who has the link and processes the downloaded sheet locally.

Presence monitoring sends connection status, feature activity counts and version information. Error monitoring sends method names and error classes without chat text or phone numbers. If you enable link tracking, we store destination URLs, random recipient references, redirect times and coarse device/country data. Raw IP addresses and user-agent strings are not stored in click records. Link opens may include forwarded links or automated traffic.

To apply account and trial limits, prevent repeated introductory offers, and protect the service from abuse, we retain the account's registration IP address and a device identifier. We also keep a short browser label (for example “Chrome on Windows”) and when each signed-in device was last used.

We also store the WhatsApp number you connect (your own number only, never your recipients'), only to see how Wassender is used on each account.

01 · ON YOUR DEVICE

Yours stays yours.

Campaign drafts, the spreadsheets you import, Autopilot rules and settings, your opt-out list, local campaign history and preferences live in your browser's extension storage. Spreadsheet contents are processed locally to build your messages — they are not uploaded to our servers.

02 · ON OUR SERVERS

Only what the service needs.

AccountName, email, phone, country, a hashed password, plus device and network identifiers (stored hashed) — to apply the free-plan allowance fairly.
UsageHow many messages you send — to enforce plan limits. Activation events and an optional discovery-source category help us understand product use.
ReportsPer sent message: recipient number, delivery status, time and the first 160 characters — so you can view and export your reports.
TemplatesOnly the templates you explicitly save to your account.
PaymentsThe plan you pick and the receipt you upload — to activate your plan after review.
03 · NEVER

What we never do.

We don't read your WhatsApp conversations. We don't sell personal data. We don't use it for advertising or credit decisions. Messages are sent from your own WhatsApp Web session. Delivery reports include the message preview described above.

04 · SHARING

Processors, not buyers.

Our servers run with an infrastructure provider that processes data on our behalf and no one else's. When AI features are enabled, only the text you explicitly choose to process is sent to an AI provider to generate a response.

05 · YOUR CONTROL

Delete and decide.

Remove the extension and its local data goes with it. To access, export or delete your account data, message us — we respond within 30 days. If our practices change, this page is updated and the date at the top revised.

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